The millennial generation: the folks everyone loves to blame for killing the diamond industry, housing market, vacations, department stores and more, are surprisingly, a consumer segment that has recently captured the attention of full-service restaurant operators everywhere. If you rolled your eyes when you read the word ‘millennial,’ this video is for you. Since most millennials do not cook nor do they know how, are spending a lot of money on eating out. Millennials eat out more often and spend more money doing so than any other generation. In fact, millennials spend 44 percent of their food dollars—over $2,900 annually—on eating out. In addition, 53 percent of them eat out at least once a week, according to a 2015 survey of 3,000 adults by
Today, we are covering some news around the restaurant technology world. Our topic is almost a natural progression of convenience, travel and technology. TripAdvisor, the world’s largest travel site, and Deliveroo, the on-demand food-delivery service, announced the integration of Deliveroo’s restaurant network into the TripAdvisor desktop website, mobile and app experiences across 12 countries throughout Europe, the Middle East and the Asia Pacific regions. This service is not available in the United States. However, be on the lookout in the future because this kind of integration and convenience will be available soon. Consumers browsing TripAdvisor restaurant listings now have the option to order food from more than 20,000 of Deliveroo’s restaurant partners spanning across 12 countries and more than 140 cities.
Are you considering adding kitchen video but aren’t quite sure how? Or maybe you’re tired of losing tickets or the cost of paper is outrageous. Whatever the case is, Jeremy and Ryan discuss all the benefits of kitchen video, why you should install it, and some of the pitfalls to watch out for! Check it out
We have a special treat for you! Our friend Ken Rhie, the CEO of Trumpia, wrote an article for us about how to improve customer service by texting customers. Check it out! If you missed the previous article Ken wrote for us, click on the link below: Managing Your Restaurant is Easier When You Use Texting Services Excellent customer service is pivotal to running a successful restaurant. When you want to communicate with customers more effectively, it’s time to implement a software program that provides texting services for restaurants. Texting allows you to focus on your customer service by communicating in a way that is fast, efficient, and is preferred by customers. When you are trying to find ways to provide cost-effective customer