Ryan Williams
Jeremy Julian

Tag : CBS northstar

The 3 Most Persistent Myths about Online Ordering

June 24, 2015

Guest post by Rafi Cohen, Co-Founder of Orders2Me At this point, almost every restaurant owner has heard of online ordering. And for thousands of business owners around the world, online ordering systems have already boosted revenue, increased ticket prices, streamlined ordering, and added a host of other benefits. But that doesn’t mean that some restaurant owners aren’t wary of adopting the new technologies and practices associated with online ordering. Every business owner has a right to choose how to run their business, and lots of restaurant owners simply don’t choose to look into an online ordering solution. However, for many restaurant owners, the choice not to sign up for an online ordering system is based on some persistent myths about the technology. Every businessContinue Reading …

Tips for Expediting Your Service Call

April 6, 2015

Are you a client of CBS Northstar? We thank you for your support and loyalty! We know it can be a stressful time integrating new technology into your restaurant, and a costly investment to boot. Our goal is to build customers for life, and to that end we pride ourselves on providing superior customer support. So if you have questions or run into some trouble with your POSitouch, Northstar Order Entry, Northstar Recipe Viewer, or any of our other awesome products, we invite you to take advantage of our 24/7 Customer Support. Our technicians are extremely knowledgeable and helpful. We’ll make sure you get everything you need to fix the problem without delaying or shutting down operations, because we know time is money, and inContinue Reading …

Implementing Automated Kitchen Management Systems

February 24, 2015

Ah, the kitchen. The heart of the restaurant. It’s truly where the magic happens, isn’t it? Where ordinary morsels of food are transformed into works of art, engaging the senses and delighting the palette. Customers envision that behind those double doors are brilliant chefs (usually European – why is that?) in clean white coats and tall hats, hard at work creating their culinary masterpieces, floating about the kitchen with inspiring classical music playing in the background, a glistening of sweat on their brow. It’s a fantastic mystery, like the inner workings of Willy Wonka’s chocolate factory. We’ll just let them carry on with that fantasy…but we know the truth. While the kitchen is indeed the heart of a restaurant, often it ends up beingContinue Reading …

The Perfect POS System – What to Look For

February 6, 2015

Unless you run a restaurant chain out of Antarctica, you’ve likely heard us harping on the value of a Point of Sale (POS) system for your restaurant (and if not us, then someone else, because pretty much everyone in the restaurant world is talking about it). In this tech-driven age, savvy restauranteurs understand the importance of “getting on board and getting with the times” in order to reach their customers where they are. (Hint: they’re online via smartphones, tablets, and laptops.) BUT a POS system is a huge investment, so we understand it can be a pretty daunting and overwhelming task to 1) decide to integrate it into your restaurant, and then 2) determine which one is right for you. You have lots of options,Continue Reading …

What to Do if You’ve Been Breached

January 24, 2015

Remember the olden days when you had to use a pay phone or wait until you got to your destination to call someone? When was the last time you sent (or received) a handwritten letter? And if you couldn’t remember the name of that famous actor in that movie? Well, you’d just have to go to bed that night hoping your subconscious would wake you up with the answer. Though you may have a love-hate relationship with it (you may even consider yourself a Luddite), we’re pretty sure you’ll agree that overall, technology is a good thing. It is responsible for countless advances in medicine, science, travel, manufacturing, law enforcement, IT – and fields we didn’t even know existed. It has saved lives, madeContinue Reading …

5 Reasons Your Restaurant Needs a Table Ordering System

January 22, 2015

Here’s the typical restaurant scenario: After guests are seated, they wait for a server to show up with menus. They may take drink orders, but who knows when they’ll be back to ask about appetizers, or answer questions about the menu. Then there’s that inevitable awkward moment when you stare intently at your server, waiting to catch his eye so you can flag him down for a refill or get your check. We’ve all been there, it’s not fun. Now imagine this one: Once seated, customers can immediately view the menu via their tableside ordering system. (Check out the Northstar Order Entry POS!) They can place an order as soon as they are ready, and order additional items whenever and as often as they’dContinue Reading …

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