As restaurateurs consider integrating or updating their traditional point of sale (POS) systems with software as a service (SaaS) or cloud-based solutions, keeping track of all of the programs that keep the restaurant functioning becomes a job all its own. Managing multiple sources, services and vendors – what we call “technology sprawl” – can become a burden and reduce efficiency within your operation. So what is the best method for managing technology sprawl? Should restaurants stick with their traditional POS and add features and functions as needed, or make the switch to an all-in-one provider? What is Technology Sprawl? Technology sprawl occurs when information is separated by a variety of applications that don’t always communicate well with each other. Since POS systems have traditionallyContinue Reading …
Mobile payment usage through smartphones is expected to more than double from the end of 2014 to 2016, according to a recent study by Juniper Research. The number of “mobile wallets” is projected to reach 200 million by the end of 2016. As this technology becomes more common, restaurateurs need to know how these applications work, the difference between mobile wallet providers, and how to take advantage of the new opportunities that mobile payments provide. Mobile Wallets: What You Need To Know How Do Mobile Wallets Work? Mobile payment systems store user credit card information and use the near-field communication (NFC) chips in smartphones to let users make payments wirelessly. When a user makes a purchase, a unique tokenized code is sent from theContinue Reading …