Jeremy Julian
Jeremy Julian
The integration of technology into our daily lives has never been greater, and “consumerized” technology is constantly adapting to improve our user experience. In the restaurant industry, this technology is creating a more efficient workplace and more intricate connections to our customers. Consumerized technology is reaching into the restaurant business in a variety of ways, including: Mobile ordering: taking orders through digital channels, including takeout and delivery orders through your website or mobile application, and orders via tabletop tablet within the restaurant. Bring Your Own Device (BYOD) policies: employees use personal devices like smartphones, tablets, and laptops as a part of their workflow, and can access your restaurant’s data and applications. Software as a Service (SaaS): any cloud-based point of sale (POS) system or otherContinue Reading …
The role of Information Technology continues to expand in the restaurant industry. The ability to increase productivity, monitor and analyze data, and effectively manage operations has grown in tandem with the programs that are used to operate restaurants. As the general public’s use for technology has spread, technology has adapted to the public’s tastes, designing and developing applications that are meant to be intuitive and easy to use. This “consumerized” technology has many notable benefits, which can make it easy to ignore their flaws. What is Technology Consumerization? Gartner’s IT Glossary defines the consumerization of technology like this: “Consumerization is the specific impact that consumer-originated technologies can have on enterprises. It reflects how enterprises will be affected by, and can take advantage of, newContinue Reading …
