The restaurant industry is notorious for its quick turnovers and shorter staff retention timelines. It can be challenging to run a restaurant effectively when you’re consistently training new employees. This is where an innovative digital platform like Shifty comes into play. Shifty is changing the restaurant training game, providing employees and employers with resources for better staff retention, improved service, and increased product knowledge. Understanding the Need: One of the founders of Shifty, Beth Hussey, who is also a restaurateur, noticed a gap in the industry – a lack of robust and efficient training modules for new employees. Most restaurants loosely follow the ‘shadow shift’ protocol. But without any guidance or structure, this method often falls short. New employees mimic seasoned servers, learning theContinue Reading …
Security matters! Discover how restaurants can protect customer information, including payment data, while delivering a seamless dining experience. Read our latest blog to learn about data security best practices.
Join Jeremy and CEO Troy Hooper where they talk about how Pepper Lunch came to be in Japan and its amazing growth in North America. Be the first to hear about their goals and growth plans for the US market. Expanding the Culinary Scene with Pepper Lunch: A Journey of Authenticity and Innovation Every so often, a brand comes along that is so unique and fascinating that it quickly becomes a tantalizing topic of conversation. One such brand is Pepper Lunch, a DIY teppanyaki-style fast-casual restaurant, that is rapidly gaining momentum in the United States. In this blog, we’ll get an insider’s perspective on the history, mission, and future plans of this beloved Tokyo-originated brand through a conversation with its CEO, Troy Hooper. JourneyContinue Reading …
Join Jeremy and Founder and CEO Alex Broeker where we talk about the problem of checking out in a restaurant and how if not done well it can ruin the entire hospitality experience. Check them out at Union | Great Service Starts Here (getunion.com)
In recent years, voice technology has emerged as a transformative force in the restaurant industry. From streamlining kitchen operations to enhancing customer interactions, voice-activated systems are changing the way restaurants operate. In this blog post, we’ll explore the expanding role of voice technology in restaurant operations, discussing its benefits, challenges, and potential.