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Restaurant Technology Insights for Multi-Unit Operators
Jeremy talks with Ryan of Guestologie about turning one-time visits into lasting guest loyalty — and the retention tech every operator should know.
Surcharging, cash discounting, or absorb the fees? A practical look at managing credit card processing costs without hurting the guest experience.
Eric Lam of Berry AI shows how computer vision is transforming drive-thru performance — faster lines, better accuracy, happier QSR guests.
The five essential systems every restaurant needs to stop reacting and start managing — from POS and inventory to labor and guest data.
Steve Black shares five rules of leadership from 50 years in grocery retail — and why people-first leadership still wins in food service.
How to use the data and customer-experience tools you already own to boost efficiency, protect your brand promise, and build guest loyalty.
The #1 podcast and resource for multi-unit restaurant operators. Expert insights on POS systems, tech stacks, and restaurant technology that scales past 20 locations.
Hosted by Jeremy Julian, President & CRO at CBS NorthStar.
Sponsored by CBS NorthStar →