Nobody Wants Restaurant AI. They Want the Job Done | RTG Insights
Jeremy Julian on why no operator at FSTEC asked about an AI strategy, the Tuesday test, and three questions to ask any AI vendor before you sign.
Restaurant Theft: 3 in 4 Employees Admit It — How I Steal From You | RTG Ep. 363
Chloe Rachel Howard and Jauna Werner on the $6 billion theft problem: why 83% of thieves are your most trusted staff, and fixes that cost almost nothing.
Olive Wood Pizza Does 1,000 Pizzas a Night — Scott Kleckner | RTG Ep. 362
Scott Kleckner went from Staples Center and Citi Field to buying a wood-fired pizza catering company — 700+ events a year, and 1,000 pizzas at one party.
Restaurant Online Outrage: A Crisis Playbook — JD Miller | RTG Ep. 361
JD Miller on how AI mistook his balcony for a restaurant, why half the Cracker Barrel boycott was bots, and the crisis playbook every operator needs.
Brooklyn Water Bagel’s 14-Step Water System — Dan Smith | RTG Ep. 360
Brooklyn Water Bagel CEO Dan Smith on the 14-step water system behind 20 Florida stores, a 70% off-premise mix, and 5-to-7-unit franchise territories.
Why Your Loyalty Emails Don’t Convert — Yosef Peterseil, Blings | RTG Ep. 359
Blings co-founder Yosef Peterseil on the MP5 video format, Habit Burger's 42% referral share rate, and why personalized video beats the loyalty email.