For most restaurant managers, smartphones have become a scourge. Seeing an employee checking her phone usually means that somewhere in the restaurant, work isn’t getting done. As these devices – and restaurant operating systems – have evolved, their place in the restaurant has changed. In addition to online ordering and other customer-centric uses for smartphones, servers can use their handheld devices to send orders directly to the kitchen. Restaurateurs that don’t want to buy tablets for every member of the wait staff have a new, less costly option: a Bring Your Own Device (BYOD) policy that allows team members to connect directly with the restaurant’s POS over a wireless network. This system can improve productivity and give your business a jump on the competition,Continue Reading …
“There’s an app for that” is truer today than ever before. The proliferation of apps and the race to design and launch them has been nothing short of a tidal wave to the technology world. So with all these apps coming out like crazy, why would your restaurant want to throw its hat in the mix? Well, there are a few reasons why your restaurant would benefit from an app. Here are 4. 1. Point of Differentiation. There are a handful of restaurant-branded apps in the marketplace today, each with a different look, feel, and function. However, there haven’t been that many that have really surfaced as the “best-in-class” app. With each concept comes a different set of strengths and weaknesses. You never knowContinue Reading …