For most restaurant managers, smartphones have become a scourge. Seeing an employee checking her phone usually means that somewhere in the restaurant, work isn’t getting done. As these devices – and restaurant operating systems – have evolved, their place in the restaurant has changed. In addition to online ordering and other customer-centric uses for smartphones, servers can use their handheld devices to send orders directly to the kitchen. Restaurateurs that don’t want to buy tablets for every member of the wait staff have a new, less costly option: a Bring Your Own Device (BYOD) policy that allows team members to connect directly with the restaurant’s POS over a wireless network. This system can improve productivity and give your business a jump on the competition,Continue Reading …
The cost of employees who steal goes far beyond a comped meal or a few dollars from the cash register. These costs appear in many ways, including a smaller product inventory, increased security within the restaurant, distracted or unhappy staff, and the price of hiring and training new employees to replace the thieves once they have been caught. The National Restaurant Association estimates that employee theft costs restaurants between 3% and 7% of gross sales every year. To protect your restaurant, the Restaurant Technology Guys have put together a few things to look out for among your staff, and some ways to stop employee theft in its tracks. 3 Warning Signs That Employees Are Stealing The first step to stopping your employees from stealing isContinue Reading …