The Top 5 2020 Restaurant Trends that have Shaped the Industry
2020 has been a year like no other. And the COVID-19 pandemic has accelerated a number of restaurant trends that are now providing immense challenges – but also tremendous opportunities…
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How to Get Accurate Feedback from your Restaurant Customers
Getting accurate feedback from your restaurant customers can be challenging. Here's what you need to know ...
The 5 Worst Effects of Consumerized Technology
The role of Information Technology continues to expand in the restaurant industry. The ability to increase productivity, monitor and analyze data, and effectively manage operations has grown in tandem with…
Leveraging Social Media & Customer Loyalty
Leveraging Social Media & Customer Loyalty More than anything else, connections bring customers back to restaurants. A connection to the food, to the atmosphere, to that table in the back…
4 Reasons to Encourage Social Check-Ins in your Restaurant
Restaurateurs have more opportunities than ever to connect with guests beyond the four walls of their restaurant. Customers can spread the word about where they are eating through social networks…