The COVID-19 pandemic has enormously accelerated certain trends in restaurant technology – particularly those that relate to the health and safety of customers and staff.
Like almost all aspects of the industry, QSR restaurant technology has faced significant challenges during the COVID-19 pandemic.
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Even before the advent of COVID-19, contactless restaurant technology was rapidly disrupting the traditional operating methods of the industry.
The COVID-19 pandemic of 2020 has had a profound impact on the hospitality and restaurant industries, accelerating many of the restaurant technology trends in 2021 that were already evident.
2020 has been a year like no other. And the COVID-19 pandemic has accelerated a number of restaurant trends that are now providing immense challenges – but also tremendous opportunities – for the industry