It’s hot. Humid. Noisy. Flames rise, people shout. Someone’s holding a knife. It’s pure chaos. Nope, that’s not a scene from the 1980 classic film Inferno. It’s much more real than that. It’s a scenario that happens daily in restaurant kitchens across the country. It’s no wonder, then, that the survivability of touchscreen technology in restaurant kitchens is such a hotly debated topic (no pun intended). The kitchen is an incredibly harsh environment overrun by moisture, heat, grease, open flames, and many greasy, grimy hands. However, as restaurant menus evolve, technology is making the ordering process much more streamlined and efficient. As they invade nearly every aspect of American life, touchscreens are also making their way into restaurants nationwide. The restaurant owner is faced with a
Check out our friends Bo’s Steakhouse CEO Tom Sacco as he discusses the use of technology including the innovative iPad point of sale NorthStar Order Entry omnichannel ordering experience.
With built-in loyalty and other premium features, MyCheck enables a “wow” customer experience New York, NY — July 31, 2014 — MyCheck, the leading checkout technology for restaurants and other businesses across four major markets worldwide, announced a complete integration into POSitouch point-of-sale software for quick service and full service restaurants. The MyCheck install onto POSitouch systems is done remotely and simply involves the implementation of a button straight onto the payment screen. When a customer indicates to the server or the cashier that they want to pay with MyCheck, the order is entered as it normally would, along with a random four-digit code that is generated on the user’s smartphone upon check-in to the location. At that point, the user will receive an
The Rise of the Cell Phone Cell phones are everywhere and people are addicted to them. If you leave your house, it would be a weird, apocalyptic-like event to NOT see someone using their cell phone. The mobile phone has achieved a status on par with wallets and keys. Think about that panic you feel when you think you’ve lost your phone; that sinking, desperate naked feeling. It’s not good. Odds are, you’ll look at your phone at least once while reading this post. Or maybe you’re even reading this post on your cell phone. So why is this important for you? We’ve been harping this message for some time: consumers are using their cell phones more and more while moving towards a mobile storefront. From
So you just upgraded your system to a shiny new POS system. Your software is now at the forefront of technology. You shouldn’t have to worry about PCI compliance at this point, should you? Maybe, maybe not. PCI compliance… What a fickle beast you are. Even after 20+ years in the hospitality POS industry, consumer card protection is the one topic that never gets old. For those of you without direct experience with it, here’s a little education on the PCI. Depending on your POS platform, you will either be considered an “on premise vendor” which requires you to fill out SAQ C or SAQ D. Each of these have their own separate compliance, questions, regulations, etc. etc. If you have integrated credit cards
If you couldn’t join us as we welcomed Patrick Purcell from Tekmark, click the link below to download the presentation! ProtectionWebinar You can also watch the video at this link! Watch video here!