Jeremy Julian
Jeremy Julian
The Melting Pot has announced that all 125 of its locations across the United States will be integrating CBS’s tablet ordering system known as NorthStar Order Entry. The change is expected to happen over the next three years. The Melting Pot tested NorthStar Order Entry at several of its locations and experienced positive results and feedback, including faster service and better tips! So they decided it was a worthwhile investment that would have an excellent ROI by increasing profits, reducing waste, and improving the customer experience. Win-win! NorthStar Order Entry is a POS (point of sale) system that offers five ways to take orders: staff-facing POS, guest-facing (tabletop), lobby kiosk, online, and mobile devices. NorthStar Order Entry also features WorldView monitoring, putting all your locations on a singleContinue Reading …
Industry veterans know that profit margins for most restaurants are thinner than Pauli’s razor-sliced garlic in Goodfellas. Finding creative ways to save money and cut costs can be the difference between shutdown and survival for some businesses. Usually the best avenues for saving money and cutting costs are somewhere within the food and labor budgets, if only because they make up the biggest parts of operations costs. According to an Operations Report by the National Restaurant Association, about two-thirds of restaurant costs go toward food and labor, regardless of the restaurant’s service or price level. In this two-part post, the Restaurant Technology Guys will provide some options for cost cutting in the food and labor segments. First up: controlling food costs. Restaurant Technology Guys |Continue Reading …
Guest post by Rafi Cohen, Co-Founder of Orders2Me At this point, almost every restaurant owner has heard of online ordering. And for thousands of business owners around the world, online ordering systems have already boosted revenue, increased ticket prices, streamlined ordering, and added a host of other benefits. But that doesn’t mean that some restaurant owners aren’t wary of adopting the new technologies and practices associated with online ordering. Every business owner has a right to choose how to run their business, and lots of restaurant owners simply don’t choose to look into an online ordering solution. However, for many restaurant owners, the choice not to sign up for an online ordering system is based on some persistent myths about the technology. Every businessContinue Reading …
The Restaurant Technology Guys are honored to announce that we made Zipscene’s Top 20 ‘People We Follow on Twitter’ List! Zipscene is pretty much THE authority on effective, targeted restaurant marketing nationwide. We are honored that they follow the Guys on Twitter. We certainly learn a lot from Zipscene as well! Here’s what Zipscene said about us: @RestTechGuys: Restaurant Tech Guys: Put simply, these guys keep you on the forefront of what restaurants need to embrace in technology (and what they don’t.) We always strive to provide valuable information to restaurateurs nationwide, from the reasons why they should incorporate certain technologies into their stores (i.e., what will make their lives much easier and their restaurants run more efficiently) to what’s not worth the cost and hassle. We invite you toContinue Reading …
Thieves can’t steal what isn’t there. That’s the simple yet profound concept behind the process known as tokenization. If you haven’t considered credit card tokenization for your restaurant, you are missing out on one of the most effective and affordable ways to protect yourself and your customers. More technology? You might be thinking that’s the last thing you need to deal with. But you’re already doing electronic payments, so adding credit card tokenization functionality won’t complicate matters – it will make them much simpler and more secure. More secure = less theft = happy customers = you sleep better at night. Here’s how it works: Tokenization is the process of creating a string of random characters, called a token or alias, to substitute for realContinue Reading …
