As we all know, life is stressful. According to the Holmes and Rahe Stress Scale, the top 5 most stressful events in a person’s life are death of a spouse, death of a child, moving, starting a new job, marriage and severe illness. These are all very legitimate stress-drivers. But if Holmes or Rahe were ever to own a restaurant, I would bet that they would agree that one of the most stressful experiences an owner will experience is an install or update of a POS system. From my experience with hundreds of installs, I know how stressful it is! There are few aspects of the process that aren’t stressful: it’s time consuming, you have to learn a new product, there are strange (yetContinue Reading …
Restaurant business owners and managers spend thousands of dollars every year investing in POS systems, hardware, software, and maintenance. All of the money spent on these components is spent in the hopes of automating their business and providing the best service to the customer. What happens to these investments when they are handed over to the staff? Unfortunately, most employees don’t really care about the restaurant’s hardware and would never dream of handling their own laptops or cell phones in the same fashion they handle the POS hardware. As an owner, what can you do to help get the most out of your POS investment? Here are some simple tips to help you extend the life of your hardware. 1. Do a daily spot checkContinue Reading …