As unfortunate as it may be, scams have always been a part of life. Everyone has to be mindful of people that are trying to take advantage of certain situations or certain weaknesses. The restaurant industry is especially prone to scammers. One of the more recent scams I’ve seen lately involves people posing as a loyalty program and signing up restaurants. They then have access to the restaurant’s computer system and can pull sensitive POS Data. This scenario made me think back to times over the years that we have gotten calls from our customers facing similar issues. Whenever customers faced this situation, we would suggest these 6 ways to help secure their POS system. Always confirm the identity of the person on theContinue Reading …
Anyone who has been in the restaurant industry has undoubtedly heard horror stories of employees stealing from restaurant owners. These stories are often viewed as fables warning against lackluster management or lazy managers. Despite this belief, however, these matters are very real and any restaurant owner or manager should be aware of what some of the most common tricks are and what to look out for. The National Federation of Independent Business estimates that as many as 30% of the average company’s employees do steal and the National Restaurant Association estimates that these thefts account for roughly 4% of annual sales. This is a huge number! Say, for example, your restaurant does $1,000,000 in sales this year. At 4%, your business would be losing $40,000 dueContinue Reading …