Jeremy Julian
Jeremy Julian
Big Data is a buzzword in the tech industry that is confusing to some and annoying to others. Either way, the opportunities available in Big Data for restaurants have become too big to ignore. What Is Big Data? Ars Technica defines Big Data as “the entire process of gathering and storing tremendous amounts of data, then applying tremendous amounts of computing power and advanced algorithms to the data, in order to pick out trends and connect dots that would otherwise be invisible and un-connectable within the mass.” Kenneth Cukier, data editor for The Economist, explains in a TED Talk what Big Data is and the applications for businesses and the general population. Cukier is optimistic about the future that Big Data can provide but cautious aboutContinue Reading …
If you’ve ever dined at a restaurant, chances are you’ve experienced sub-par service at least once. That may have been the result of a poorly trained or apathetic server, or it may have been due to the inefficiencies of the “old way” of doing things (i.e., absent modern technology). If you don’t have a mobile point of sale (POS) system in your restaurant, you are truly missing out on a much more efficient, streamlined process for seating, ordering, managing inventory and other back office tasks, customer satisfaction, and customer loyalty programs. With the recent advances in technology and security, this investment ought to be a no-brainer. With a mobile POS system, you will be able to: eliminate server error keep servers on the floor attending to customersContinue Reading …
Unless you run a restaurant chain out of Antarctica, you’ve likely heard us harping on the value of a Point of Sale (POS) system for your restaurant (and if not us, then someone else, because pretty much everyone in the restaurant world is talking about it). In this tech-driven age, savvy restauranteurs understand the importance of “getting on board and getting with the times” in order to reach their customers where they are. (Hint: they’re online via smartphones, tablets, and laptops.) BUT a POS system is a huge investment, so we understand it can be a pretty daunting and overwhelming task to 1) decide to integrate it into your restaurant, and then 2) determine which one is right for you. You have lots of options,Continue Reading …
With built-in loyalty and other premium features, MyCheck enables a “wow” customer experience New York, NY — July 31, 2014 — MyCheck, the leading checkout technology for restaurants and other businesses across four major markets worldwide, announced a complete integration into POSitouch point-of-sale software for quick service and full service restaurants. The MyCheck install onto POSitouch systems is done remotely and simply involves the implementation of a button straight onto the payment screen. When a customer indicates to the server or the cashier that they want to pay with MyCheck, the order is entered as it normally would, along with a random four-digit code that is generated on the user’s smartphone upon check-in to the location. At that point, the user will receive anContinue Reading …
On a recent warm October evening, as Bon Jovi was prepping to light up the stage at The Honda Center in Anaheim, more than 30 servers and bartenders were lighting up the screens of 33 brand new POSitouch POS terminals in the new Grand Terrace Entertainment Center. The new POSitouch system performance was a hit due to the efforts of Custom Business Solutions, Inc. and more than 1100 guests were served opening night at the Honda Center’s new fine dining restaurant/bar. Custom Business Solutions, headquartered in Irvine, CA, was chosen to implement a new POSitouch system for Grand Terrace based on the past experience of Grand Terrace operations executives with both POSitouch and the CBS team. CBS came through by working down to theContinue Reading …
