Ryan Williams
Jeremy Julian

The Restaurant Technology Guys Podcast Ep. 037: Book Report!! Shoe Dog by Nike’s Phil Knight

January 16, 2018

In this candid and riveting memoir, for the first time ever, Nike founder and board chairman Phil Knight shares the inside story of the company’s early days as an intrepid start-up and its evolution into one of the world’s most iconic, game-changing, and profitable brands. Ryan and Jeremy dive deep on this one and it’s one you won’t want to miss! To get your copy of Shoe Dog, visit: Shoe Dog by Phil Knight

Custom Business Solutions: BJ’s Restaurants Supplier of the Year

January 10, 2018

We have heard some big news pertaining to our friends over at Custom Business Solutions: They were named BJ’s Restaurants 2017 Suppler of the Year!   CBS has been BJ’s Restaurants technology partner for 16 years, providing the casual-dining-industry leader with point of sale hardware, software, and a variety of related technology services through the years.   “Custom Business Solutions has long been a valuable partner to BJ’s Restaurants. Selecting them as 2017’s Supplier of the Year is a testament to the successful relationship our companies have shared for many years,” says Brian Krakower, Chief Information Officer at BJ’s Restaurants.   This recognition comes after Custom Business Solutions assisted BJ’s with a rollout of 3,800 hand-held ordering devices from Touch Dynamic across the company’sContinue Reading …

The Restaurant Technology Guys Podcast Ep. 036: How to build a digital fanbase and crush it online!

January 2, 2018

Have you ever looked at some restaurants and realized that they were absolutely crushing their online marketing game? Or maybe you’ve wondered just how some restaurant brands become a pop-culture sensation. Join the Restaurant Technology Guys as they welcome Digital Conversion Specialist and all around digital community building expert Jacob Ruiz of Action Ready Marketing. In this episode, they talk about the tactical ways to create these critical communities – both online AND inside your restaurant. This is one that you don’t want to miss!! Get your free 1-month trial and custom demo of Upshow at www.upshow.tv/rtg!

Tactics to Bring in Customers Searching Google

December 27, 2017

People use Google every single day: driving directions, remembering the name of an actor they saw in some film and more relevant to you, finding places to eat.   In today’s article, we are discussing topics that can help our restaurant draw in more customers. We are doing this because a new study from research firm L2, evaluated 126 U.S. restaurant brands for their performance regarding social media, digital marketing, mobile, website functionality and more. Our goal is to glean out as much information as possible to help you evaluate what the big boys are doing and how you can take note from their marketing playbook.   Tactical Web Ads (Google/Bing AdWords) Jimmy John’s uses strategic ad buys to bring in online users. AccordingContinue Reading …

Starbucks in 2018: The Year of Princi

December 20, 2017

A lot of industries look at Starbucks for inspiration when it comes to implementing technology. For example, this year, Starbucks added a ‘digital order manager’ to their stores. The purpose of digital manager, is to act as a traffic cop for incoming mobile orders, sequencing them for the most efficient execution.   If you have ordered off of Starbuck’s mobile app, you may have experienced this problem a time or two.   Paper tickets are no longer needed because the orders are presented electronically to the staff via touchscreen, a la a kitchen display system. There’s also a customer-facing component as well. Patrons using Starbucks’ Mobile Order and Pay app are notified when their orders are ready. This allows operators to manage expectations andContinue Reading …

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