Jeremy Julian

233. Restaurant Technology Guys Podcast Ep. 233 – Revolutionizing the Restaurant Supply Chain: The Choco Experience

May 20, 2024

In an illuminating episode of the Restaurant Technology Guys podcast, Jeremy, the host, sits down with Georgie Thomas, the General Manager for Choco in the US. The conversation dives into the heart of how Choco is transforming the restaurant supply chain, aiming to streamline operations for restaurants and suppliers while combatting food waste. Here’s a recap of this insightful discussion.

Introducing Choco: A Game-Changer for Restaurants and Suppliers

Georgie begins by walking us through his journey from finance to food technology, shedding light on his role at Choco after a significant tenure at DoorDash. Choco, he explains, stands as a crucial player in the supply chain, simplifying the ordering process from restaurants to food suppliers. Considering the traditionally manual processes that dominate the industry — from phone calls and texts to faxes — Choco proposes an integrated, digital solution aimed at enhancing efficiency and reducing errors.

The Pivot to Technology: A Response to Inefficiency

As tempted as we might be to think of the restaurant business as primarily culinary, Jeremy and Georgie delve into the critical issues that upend efficiency: manual ordering systems, inaccurate inventory tracking, and the tedious task of managing substitutions and errors. These operational inefficiencies not only cost time and money but significantly contribute to food waste. Choco seeks to address these problems head-on through its innovative digital platform, thereby also making a profound impact on reducing food waste.

Harnessing AI for Efficiency and Accuracy

Georgie highlights the role of Artificial Intelligence (AI) in refining the Choco experience, particularly on the supplier side. By converting manual or non-digital orders into a digital format, Choco AI alleviates the labor-intensive processes suppliers typically endure. This transformative approach not only saves time but significantly reduces errors, contributing to a smoother operation that benefits suppliers and restaurants alike.

The Predictive Power of Data

Looking ahead, Choco is exploring the potential of predictive analytics to further streamline restaurant operations. The vision includes suggestions for restaurants based on historical order data and predictive inventory management for suppliers. Such advancements could lead to a more proactive, less reactive supply chain, anticipating needs before they become urgent.

The Impact Beyond Efficiency: Combatting Food Waste

At the heart of Choco’s mission is a commitment to tackling one of the most pressing environmental issues of our time: food waste. By improving the accuracy and efficiency of the restaurant supply chain, Choco aims to minimize the waste generated from ordering inaccuracies and inefficiencies, making a significant contribution to environmental sustainability.

A Bright Future Ahead

As Choco continues to grow, both restaurants and suppliers stand to benefit significantly from its innovative solutions. Jeremy concludes the podcast by profiling the tangible ways Choco is making strides toward a more efficient, sustainable future for the restaurant industry, inviting listeners to explore what this revolutionary technology has to offer.

For those in the restaurant industry struggling with the complexities of supply chain management, Choco presents a compelling solution that promises not just to streamline operations but also to make a meaningful impact on the global fight against food waste.

Check them out at AI for food distributors, discover Choco AI

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