240. Restaurant Technology Guys Podcast Ep. 240 – Revolutionizing Restaurant Marketing: Unveiling the Power of Data and AI with Pairzon


Restaurants are in the midst of a digital transformation, and at the heart of this change is the evolving landscape of marketing strategies fueled by data and artificial intelligence. On a recent episode of the Restaurant Technology Guys podcast, we had the pleasure of diving deep into these cutting-edge topics with Lewis Rothkopf, a distinguished figure in the digital media industry with 25 years of experience. His insights into Pairzon’s innovative approach to leveraging customer data for brand success illuminates a path forward for restaurants’ navigating this new terrain.

The Critical Role of Data in Modern Marketing

Lewis Rothkopf shared with us a compelling narrative on the significance of data in today’s marketing strategies. Traditional metrics, often considered vanity metrics—such as click-through rates and completed video views—fall short in truly measuring a campaign’s success. Lewis emphasized the shift needed toward metrics that matter: understanding consumer behavior from online interactions to in-store purchases.

Pairzon stands out by specializing in two key areas: connecting online advertising to brick-and-mortar performance and predicting customer conversion rates using AI algorithms. This dual focus not only enhances the effectiveness of marketing campaigns but also capitalizes on a brand’s first-party data. In a world where third-party data faces increasing privacy concerns, Pairzon’s approach offers a sustainable and potent alternative for marketers.

Addressing the Pain Points of Attribution

A challenge repeatedly voiced among restaurant operators and marketers is the complex process of attributing online marketing efforts to offline actions—such as making a purchase at a physical location. Traditional methods of tracking consumer engagement often fail to provide clear connections between marketing initiatives and consumer actions. Pairzon seeks to bridge this gap with its sophisticated data analysis capabilities, enabling marketers to see a direct correlation between online ads and in-store purchases.

Furthermore, Rothkopf highlighted an often overlooked aspect of marketing: anti-targeting. By intelligently identifying customers who have already made a purchase, Pairzon helps businesses avoid wasting resources on redundant marketing efforts, enhancing the overall customer experience and maximizing marketing budgets.

Audience Segmentation and Personalization at Scale

Customization and personalization stand at the forefront of effective digital marketing, yet achieving this at scale is a formidable challenge for many. Pairzon leverages AI to segment audiences with unparalleled precision, enabling brands to tailor their messaging and offers to meet the specific needs and interests of individual customers. This level of personalization not only improves customer satisfaction but also significantly boosts marketing ROI by ensuring that promotional efforts reach the most receptive audiences.

Leveraging First-Party Data for Competitive Advantage

The conversation with Lewis Rothkopf underscored the paramount importance of first-party data in crafting marketing strategies that yield tangible results. Unlike third-party data, which is accessible to any competitor, a brand’s first-party data provides unique insights that can be leveraged to create a compelling competitive edge. Pairzon empowers brands to harness this data, transforming it into actionable marketing strategies that drive real business outcomes.

In closing, our discussion with Lewis Rothkopf provided a fascinating look into how the intersection of data, AI, and marketing is reshaping the restaurant industry. As we step into the future, tools like Pairzon not only offer the prospect of more effective and efficient marketing campaigns but also signal a shift towards a more data-driven, personalized approach to customer engagement. This evolution promises not only to enhance brand performance but also to redefine the dining experience for customers everywhere.


This exploration into Pairzon’s innovative approach demonstrates the transformative potential of data and AI in the restaurant industry. As businesses strive to navigate the complexities of modern marketing, leveraging these tools can unlock new levels of success and customer satisfaction.