Jeremy Julian

188. Restaurant Technology Guys Podcast Ep. 188 – Restaurant Loyalty Specialists Founder Olga Lopategui

July 24, 2023

Join Jeremy and Olga Lopategui where they talk about restaurant loyalty and how to maximize your brand message.

After 15 years in brand marketing and international franchise marketing at Pizza Hut, KFC and TGI Fridays, Olga noticed that restaurant chains were getting proficient at collecting customer data, yet the skill of using that data for marketing seemed to be lacking in many organizations.  Restaurant Loyalty Specialists, a boutique loyalty consulting firm, was founded right then.  

We offer expertise in Loyalty and CRM for restaurant chains. The key principle is simple: find out what your guests already like, then give them more of that – at scale – to drive sales. Our clients range from 20 to over 800 locations. We work with any modern loyalty and CRM platforms, although most clients utilize Punchh, Paytronix, or Personica. 

Olga was born in Moscow, Russia, and has lived and worked in Europe, Asia, and the US in the course of her career. She holds a Harvard MBA and a Georgetown LLM.

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For a Full Transcript of the Show, Click here

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