The internet is rapidly becoming the central hub of all human communications and interactions. The restaurant industry has been resistant to the changes that information technology is making inevitable, and it’s easy to see why.
Join Jeremy and Phil Crawford, CTO of CKE owner of Carl’s Jr and Hardee’s where they talk digital transformation of these iconic brands. Carl’s Jr. (carlsjr.com) and Hardee’s (hardees.com) Phil Crawford is currently the CTO of CKE Restaurants, the parent company of Carl’s Jr. and Hardee’s which operates 4000+ QSR restaurants worldwide. Crawford leads CKE’s Digital and Technology functions and is responsible for building a technology-forward, data-driven company that exceeds consumers/ evolving expectations. Crawford has over 20 years of experience in C-Level Technology rolls. Previous he has served as Global Chief Technology Officer at Godiva Chocolatier, Inc. Prior to that, he served as Chief Information Officer/Head of Technology for Shake Shack, Inc. and Yard House Restaurants, Inc.
The restaurant industry is unique in that it is arguably one of the riskiest and most unchanging business categories there are.
Grubbrr is a leading global commerce automation company at the forefront of self-ordering technologies1. They provide commerce automation software and kiosk solutions to businesses, proven to improve the customer experience and boost revenue2. Their award-winning eco-system, including kiosks, mobile ordering, contactless smart lockers and more, are proven to help businesses maximize revenue, decrease labor costs, and increase efficiency1.