The cruise industry isn’t one that you’d typically associate with high-tech. Until now. Norwegian Cruise Line’s newest addition to the fleet, the Norwegian Escape, does just that. Of course, we’ve written ad nauseum of technology in the restaurant space (like we did here, here, and here), and with good reason. The restaurant industry has long led the way in the use of technology to improve the guest experience. However, with the announcement of the Norwegian Escape, the cruise industry has apparently taken note, and for the first time ever a cruise ship will use an iPad point of sale system. In other words, Norwegian’s new ship done changed the game up for cruiseliners. The Norwegian Escape, the luxurious and much-anticipated new ship based out of
Choosing a new POS system today requires more than just picking the best program on the market. Restaurateurs have to decide between two different types of technology altogether: a traditional, “on-premise” system, or a cloud-based software solution. Understanding the difference between the two will make the choice easier, and open up new opportunities to make your operations more efficient and profitable. SaaS & On-Premise Software: What’s The Difference? SaaS and on-premise software do the same thing – they make restaurant operations possible by tracking inventory, sales, labor, and other aspects of your business. The difference is where these programs live, and the opportunities they provide. On-premise software runs on computers that stay on site at your restaurant, rather than at a remote facility. In contrast,
Check out our friends Bo’s Steakhouse CEO Tom Sacco as he discusses the use of technology including the innovative iPad point of sale NorthStar Order Entry omnichannel ordering experience.
With built-in loyalty and other premium features, MyCheck enables a “wow” customer experience New York, NY — July 31, 2014 — MyCheck, the leading checkout technology for restaurants and other businesses across four major markets worldwide, announced a complete integration into POSitouch point-of-sale software for quick service and full service restaurants. The MyCheck install onto POSitouch systems is done remotely and simply involves the implementation of a button straight onto the payment screen. When a customer indicates to the server or the cashier that they want to pay with MyCheck, the order is entered as it normally would, along with a random four-digit code that is generated on the user’s smartphone upon check-in to the location. At that point, the user will receive an
Mobile commerce has really struck a chord in the mind of consumers these days. We’ve already discussed how people love their cell phones, so why not make your restaurant accessible through an app? That’s exactly what our friends at BJ’s did. The team at BJ’s (an upscale casual dining group of restaurants primarily found in the Western US states and Florida) released what they consider to be a game changer for the casual dining industry with their new mobile app. BJ’s was facing several issues when coming up with the app. First, this chain often sees long waits at many of their stores, a deterrent to some in considering a place to dine. The team also faces strong competition coming out of the fast
Everyone wants to get the most out of their POS investment. A way to do this is to have printers, screens, and terminals in the kitchen that allow the servers to communicate orders to the kitchen quickly and efficiently. The kitchen, however, is the roughest area of the restaurant on the equipment. If the hardware is damaged or not working properly, your bottom line is affected. Here are 8 ways to make sure your investment continues to work for you: Make sure paper is in the printer before peak hours: You are in the midst of the lunch rush; orders are popping out of the printer left and right. Next thing you know, the printer stops printing. The little green light indicates it’s out