Check out our friends Bo’s Steakhouse CEO Tom Sacco as he discusses the use of technology including the innovative iPad point of sale NorthStar Order Entry omnichannel ordering experience.
With built-in loyalty and other premium features, MyCheck enables a “wow” customer experience New York, NY — July 31, 2014 — MyCheck, the leading checkout technology for restaurants and other businesses across four major markets worldwide, announced a complete integration into POSitouch point-of-sale software for quick service and full service restaurants. The MyCheck install onto POSitouch systems is done remotely and simply involves the implementation of a button straight onto the payment screen. When a customer indicates to the server or the cashier that they want to pay with MyCheck, the order is entered as it normally would, along with a random four-digit code that is generated on the user’s smartphone upon check-in to the location. At that point, the user will receive an
Mobile commerce has really struck a chord in the mind of consumers these days. We’ve already discussed how people love their cell phones, so why not make your restaurant accessible through an app? That’s exactly what our friends at BJ’s did. The team at BJ’s (an upscale casual dining group of restaurants primarily found in the Western US states and Florida) released what they consider to be a game changer for the casual dining industry with their new mobile app. BJ’s was facing several issues when coming up with the app. First, this chain often sees long waits at many of their stores, a deterrent to some in considering a place to dine. The team also faces strong competition coming out of the fast
Everyone wants to get the most out of their POS investment. A way to do this is to have printers, screens, and terminals in the kitchen that allow the servers to communicate orders to the kitchen quickly and efficiently. The kitchen, however, is the roughest area of the restaurant on the equipment. If the hardware is damaged or not working properly, your bottom line is affected. Here are 8 ways to make sure your investment continues to work for you: Make sure paper is in the printer before peak hours: You are in the midst of the lunch rush; orders are popping out of the printer left and right. Next thing you know, the printer stops printing. The little green light indicates it’s out
The term ‘cloud’ has been floating around everywhere these days. As computers and mobile devices become more of an integral part of our daily lives, the cloud is becoming increasingly important whether we understand it or not. Devices like the Google Chromebook operates solely off cloud-based services. Microsoft is moving its flagship software to the cloud in Office 365. All of my cell phone content lives in some intangible world, accessible from a number of devices at any time. So what does the move to the cloud mean for me and my restaurant? To get a baseline knowledge, let’s start by defining what the ‘cloud’ is. A quick reference to Wikipedia defines cloud computing as computing that involves a large number of computers connected
As unfortunate as it may be, scams have always been a part of life. Everyone has to be mindful of people that are trying to take advantage of certain situations or certain weaknesses. The restaurant industry is especially prone to scammers. One of the more recent scams I’ve seen lately involves people posing as a loyalty program and signing up restaurants. They then have access to the restaurant’s computer system and can pull sensitive POS Data. This scenario made me think back to times over the years that we have gotten calls from our customers facing similar issues. Whenever customers faced this situation, we would suggest these 6 ways to help secure their POS system. Always confirm the identity of the person on the