Jeremy Julian

Tag : Restaurant POS

BJ’s App Serving Up Convenience and Ease For Customers

June 26, 2014

Mobile commerce has really struck a chord in the mind of consumers these days. We’ve already discussed how people love their cell phones, so why not make your restaurant accessible through an app?  That’s exactly what our friends at BJ’s did.  The team at BJ’s (an upscale casual dining group of restaurants primarily found in the Western US states and Florida) released what they consider to be a game changer for the casual dining industry with their new mobile app. BJ’s was facing several issues when coming up with the app.  First, this chain often sees long waits at many of their stores, a deterrent to some in considering a place to dine. The team also faces strong competition coming out of the fastContinue Reading …

8 Ways to Protect Your Kitchen Hardware

May 22, 2014

Everyone wants to get the most out of their POS investment. A way to do this is to have printers, screens, and terminals in the kitchen that allow the servers to communicate orders to the kitchen quickly and efficiently. The kitchen, however, is the roughest area of the restaurant on the equipment.  If the hardware is damaged or not working properly, your bottom line is affected.  Here are 8 ways to make sure your investment continues to work for you: Make sure paper is in the printer before peak hours: You are in the midst of the lunch rush; orders are popping out of the printer left and right. Next thing you know, the printer stops printing. The little green light indicates it’s outContinue Reading …

The Cloud and You: How Remote Cloud Computing Can Help Your Restaurant

May 8, 2014

The term ‘cloud’ has been floating around everywhere these days.  As computers and mobile devices become more of an integral part of our daily lives, the cloud is becoming increasingly important whether we understand it or not. Devices like the Google Chromebook operates solely off cloud-based services. Microsoft is moving its flagship software to the cloud in Office 365. All of my cell phone content lives in some intangible world, accessible from a number of devices at any time. So what does the move to the cloud mean for me and my restaurant? To get a baseline knowledge, let’s start by defining what the ‘cloud’ is.  A quick reference to Wikipedia defines cloud computing as computing that involves a large number of computers connectedContinue Reading …

6 Easy Ways to Secure Your POS System

April 30, 2014

As unfortunate as it may be, scams have always been a part of life.  Everyone has to be mindful of people that are trying to take advantage of certain situations or certain weaknesses.  The restaurant industry is especially prone to scammers.  One of the more recent scams I’ve seen lately involves people posing as a loyalty program and signing up restaurants.  They then have access to the restaurant’s computer system and can pull sensitive POS Data.  This scenario made me think back to times over the years that we have gotten calls from our customers facing similar issues.  Whenever customers faced this situation, we would suggest these 6 ways to help secure their POS system. Always confirm the identity of the person on theContinue Reading …

1 BIG Reason Why Your Business Shouldn’t Ignore Mobile Sales

March 25, 2014

Cell phones are everywhere and people love them are addicted to them.  If you leave your house, it would be a weird, apocalyptic-like event to NOT see someone using their cell phone. The mobile phone has achieved a status on par with wallets and keys.  Think about that panic you feel when you think you’ve lost your phone; that terrible, gut-wrenching feeling. And it happens to almost everyone.  Odds are, you’ll look at your phone at least once while reading this post. Or maybe you’re even reading this post on your cell phone. So why is this important for you?  We’ve been harping this message for some time: consumers are using their cell phones more and more while moving towards a mobile storefront.  FromContinue Reading …

Mobile POS Options and What They Mean To Restaurant Owners

March 24, 2014

It’s no secret that the POS landscape is changing. We have written about some of the different options that restaurant owners are facing today.  Some owners are holding on to traditional POS systems while others are seeking out newer, more streamlined services.  Not only are the POS devices going mobile, there are more options than ever before for consumers to place orders. Looking at the different options and trying to weigh through the different setups and components is an incredibly time consuming and intimidating task.  But which options truly fit your brand? In order to answer that question, you have to understand the different options, what they mean, and what value they bring to consumers and to the concept itself.  Let’s start by identifyingContinue Reading …

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