Recent years have seen dramatic changes in the restaurant business and the technology it uses. Some of these innovations will be permanent; others may prove to be “here today, gone tomorrow” fads.
The adoption of restaurant technology is changing the industry at an unprecedented rate. And the impact of the COVID-19 pandemic has only accelerated this trend.
The Ordermark team invited Jeremy Julian from Restaurant Technology Guys, Jim Roddy of the RSPA and Founder CEO Alex Canter to talk Restaurant Technology, Employees and Payments. Check out Alex at www.ordermark.com and Jim at www.gorspa.org.
Point of sale (POS) systems keep restaurants running, but they are often the last piece of equipment in the restaurant to get an upgrade. As modern POS evolves and improves, old systems fall further behind, putting restaurants that fail to keep up at a disadvantage. As this POS Nation case study says, advances in POS software will always outgrow your existing hardware. Free software updates are useless if the hardware doesn’t have the processing power to run it. In fact, newer software usually takes up more space on older computers, which can lead to even slower loading times and other problems. A realistic life expectancy for most on-site POS systems is five to seven years. While that may seem short, think about the electronics
The cruise industry isn’t one that you’d typically associate with high-tech. Until now. Norwegian Cruise Line’s newest addition to the fleet, the Norwegian Escape, does just that. Of course, we’ve written ad nauseum of technology in the restaurant space (like we did here, here, and here), and with good reason. The restaurant industry has long led the way in the use of technology to improve the guest experience. However, with the announcement of the Norwegian Escape, the cruise industry has apparently taken note, and for the first time ever a cruise ship will use an iPad point of sale system. In other words, Norwegian’s new ship done changed the game up for cruiseliners. The Norwegian Escape, the luxurious and much-anticipated new ship based out of
Choosing a new POS system today requires more than just picking the best program on the market. Restaurateurs have to decide between two different types of technology altogether: a traditional, “on-premise” system, or a cloud-based software solution. Understanding the difference between the two will make the choice easier, and open up new opportunities to make your operations more efficient and profitable. SaaS & On-Premise Software: What’s The Difference? SaaS and on-premise software do the same thing – they make restaurant operations possible by tracking inventory, sales, labor, and other aspects of your business. The difference is where these programs live, and the opportunities they provide. On-premise software runs on computers that stay on site at your restaurant, rather than at a remote facility. In contrast,