Jeremy Julian
Jeremy Julian
The term ‘cloud’ has been floating around everywhere these days. As computers and mobile devices become more of an integral part of our daily lives, the cloud is becoming increasingly important whether we understand it or not. Devices like the Google Chromebook operates solely off cloud-based services. Microsoft is moving its flagship software to the cloud in Office 365. All of my cell phone content lives in some intangible world, accessible from a number of devices at any time. So what does the move to the cloud mean for me and my restaurant? To get a baseline knowledge, let’s start by defining what the ‘cloud’ is. A quick reference to Wikipedia defines cloud computing as computing that involves a large number of computers connectedContinue Reading …
As unfortunate as it may be, scams have always been a part of life. Everyone has to be mindful of people that are trying to take advantage of certain situations or certain weaknesses. The restaurant industry is especially prone to scammers. One of the more recent scams I’ve seen lately involves people posing as a loyalty program and signing up restaurants. They then have access to the restaurant’s computer system and can pull sensitive POS Data. This scenario made me think back to times over the years that we have gotten calls from our customers facing similar issues. Whenever customers faced this situation, we would suggest these 6 ways to help secure their POS system. Always confirm the identity of the person on theContinue Reading …
Cell phones are everywhere and people love them are addicted to them. If you leave your house, it would be a weird, apocalyptic-like event to NOT see someone using their cell phone. The mobile phone has achieved a status on par with wallets and keys. Think about that panic you feel when you think you’ve lost your phone; that terrible, gut-wrenching feeling. And it happens to almost everyone. Odds are, you’ll look at your phone at least once while reading this post. Or maybe you’re even reading this post on your cell phone. So why is this important for you? We’ve been harping this message for some time: consumers are using their cell phones more and more while moving towards a mobile storefront. FromContinue Reading …
It’s no secret that the POS landscape is changing. We have written about some of the different options that restaurant owners are facing today. Some owners are holding on to traditional POS systems while others are seeking out newer, more streamlined services. Not only are the POS devices going mobile, there are more options than ever before for consumers to place orders. Looking at the different options and trying to weigh through the different setups and components is an incredibly time consuming and intimidating task. But which options truly fit your brand? In order to answer that question, you have to understand the different options, what they mean, and what value they bring to consumers and to the concept itself. Let’s start by identifyingContinue Reading …
Even if you have been living under a rock for the last year, you’d know that wireless solutions are the way of the future in the hospitality POS space. We receive calls literally every day asking about the different options that exist and what solution would work best for specific concepts. To help those with questions, I wanted to quickly do a survey of some of the options that are currently available to the public. The following Wireless POS Round-Up is for educational and informational purposes only. We are not saying that you should go out and purchase 10 of each of these devices and launch them in your store. Our intent is to educate you, as a POS consumer, on some options thatContinue Reading …
As we all know, life is stressful. According to the Holmes and Rahe Stress Scale, the top 5 most stressful events in a person’s life are death of a spouse, death of a child, moving, starting a new job, marriage and severe illness. These are all very legitimate stress-drivers. But if Holmes or Rahe were ever to own a restaurant, I would bet that they would agree that one of the most stressful experiences an owner will experience is an install or update of a POS system. From my experience with hundreds of installs, I know how stressful it is! There are few aspects of the process that aren’t stressful: it’s time consuming, you have to learn a new product, there are strange (yetContinue Reading …
