Jeremy Julian
Jeremy Julian
Everyone wants to get the most out of their POS investment. A way to do this is to have printers, screens, and terminals in the kitchen that allow the servers to communicate orders to the kitchen quickly and efficiently. The kitchen, however, is the roughest area of the restaurant on the equipment. If the hardware is damaged or not working properly, your bottom line is affected. Here are 8 ways to make sure your investment continues to work for you: Make sure paper is in the printer before peak hours: You are in the midst of the lunch rush; orders are popping out of the printer left and right. Next thing you know, the printer stops printing. The little green light indicates it’s outContinue Reading …
The term ‘cloud’ has been floating around everywhere these days. As computers and mobile devices become more of an integral part of our daily lives, the cloud is becoming increasingly important whether we understand it or not. Devices like the Google Chromebook operates solely off cloud-based services. Microsoft is moving its flagship software to the cloud in Office 365. All of my cell phone content lives in some intangible world, accessible from a number of devices at any time. So what does the move to the cloud mean for me and my restaurant? To get a baseline knowledge, let’s start by defining what the ‘cloud’ is. A quick reference to Wikipedia defines cloud computing as computing that involves a large number of computers connectedContinue Reading …
Cell phones are everywhere and people love them are addicted to them. If you leave your house, it would be a weird, apocalyptic-like event to NOT see someone using their cell phone. The mobile phone has achieved a status on par with wallets and keys. Think about that panic you feel when you think you’ve lost your phone; that terrible, gut-wrenching feeling. And it happens to almost everyone. Odds are, you’ll look at your phone at least once while reading this post. Or maybe you’re even reading this post on your cell phone. So why is this important for you? We’ve been harping this message for some time: consumers are using their cell phones more and more while moving towards a mobile storefront. FromContinue Reading …
It’s no secret that the POS landscape is changing. We have written about some of the different options that restaurant owners are facing today. Some owners are holding on to traditional POS systems while others are seeking out newer, more streamlined services. Not only are the POS devices going mobile, there are more options than ever before for consumers to place orders. Looking at the different options and trying to weigh through the different setups and components is an incredibly time consuming and intimidating task. But which options truly fit your brand? In order to answer that question, you have to understand the different options, what they mean, and what value they bring to consumers and to the concept itself. Let’s start by identifyingContinue Reading …
Almost everyone has faced the decision on whether or not to purchase an extended warranty. How many times do we say “no”, only to have the product fall apart the day after the warranty expires? Most restaurants spend tens of thousands of dollars on their POS equipment and software. There are few other purchases that are more critical to the restaurant’s operation. In our personal lives, when we make large-ticket purchases, we often seek out some sort of warranty or maintenance for the item. Take a car, for example. These days, most cars come with some sort of coverage that allows for regular maintenance on the vehicle. And this is a HUGE selling point for consumers! So why would this be any different forContinue Reading …
Even if you have been living under a rock for the last year, you’d know that wireless solutions are the way of the future in the hospitality POS space. We receive calls literally every day asking about the different options that exist and what solution would work best for specific concepts. To help those with questions, I wanted to quickly do a survey of some of the options that are currently available to the public. The following Wireless POS Round-Up is for educational and informational purposes only. We are not saying that you should go out and purchase 10 of each of these devices and launch them in your store. Our intent is to educate you, as a POS consumer, on some options thatContinue Reading …
