Jeremy Julian

Yearly Archives: 2016

[INFOGRAPHIC]: Credit Cards and Mobile Payments – What You Need To Know

October 19, 2016

Is your credit card data safe?   It is no secret that cyber security threats and credit card fraud incidents have increased throughout the years as savvy hackers begin to exploit security bugs in outdated software.  In order to stay protected, it’s important to utilize innovative point of sale software and stay up to date on current cyber security trends in order to avoid security hacks and possible credit card fraud. Rutgers University recently released an infographic entitled Credit Cards and Mobile Payments: What Your Business Needs to Know for Now and the Near Future which shows how businesses can stay safe in this day and age, and what needs to be known for the future. In the United States alone, there is anContinue Reading …

Owners want a POS Systems to Improve Customer Experience

October 11, 2016

The 2016 Smart Decision Guide to Restaurant Management and POS Systems, published by Starfleet Research and sponsored by Agilysys Inc., reveals how food and beverage service operators are looking to next-generation point-of-sale technology to improve efficiency, enhance guest satisfaction and increase revenue. According to the study, today’s restaurant operators are seeing the biggest technology shift since the 1980s, when POS terminals replaced cash registers. Mobility, flexibility and customization are hallmarks of new POS systems. Many solutions also incorporate inventory control functionality, pay-at-table processing, employee management tools, reporting capabilities and seat reservations management. Moreover, today’s POS systems accept an increasing array of payment methods, including chip credit cards and e-wallet apps. “Although every food and beverage services organization has its own unique needs and preferences,Continue Reading …

Increase Profits by Improving Your Menu Descriptions

October 7, 2016

At too many restaurants, menu descriptions are nothing more than a plain list of a dish’s ingredients. How boring is that? Your restaurant is a place where people come together. They are looking for an experience. A menu with this glorified shopping list detracts from the overall experience each of your dishes provides. Good descriptions can set your establishment apart, take your food out of the realm of being a commodity, and lead to higher profits. Did you know that customers spend an average of just 90 seconds to choose what they want to eat? By placing the most important information in your dish’s description up front you allow customers to skim a greater portion of your overall offerings, thus giving them the ability toContinue Reading …

Digital Wallets: Building Efficiency and Profits

October 5, 2016

We’ve all been there: You are finished with a meal at a restaurant, perhaps with a large party, and everyone is ready to leave, but you have to wait for the server to bring the check, bide some time for the credit card payment to be picked up, and then linger for a little more time for the card to return. Why can’t this process be faster? Well, a number of full-service restaurant and bar operators have found a solution in mobile payment options that allow guests to pay their tab from their phones. Therefore, ensuring that customers leave happy and quickly. Blockheads, a New York City chain, is using a mobile phone application created by MyCheck that allows patrons to pay when they’reContinue Reading …

Restaurants want hassle-free technology

September 21, 2016

A couple months ago, The National Restaurant Association released new research focusing on technology in the restaurant industry. The purpose of the research was to explore current technology adoption in restaurants, plans for future adoption, and restaurant operators’ thoughts and opinions on restaurant technology overall. “Restaurant operators and consumers generally agree on the benefits of technology use in restaurants but they’re also in agreement that while new technology is useful, it can complicate the restaurant experience,” says Annika Stensson, director of research communications for the National Restaurant Association. “About four in five restaurant operators agree that technology can help make restaurants more productive, increase sales and provide a competitive advantage. However, half say it also makes the customer experience more complicated. This research highlightsContinue Reading …

Equipment Spotlight: Safety and Efficiency

September 14, 2016

Adding the right piece of equipment can literally change the game for a business and an industry. Today, we are going over some pieces that can help operators improve consistency, efficiency and safety. At a time when costs for labor, healthcare and insurance are all going through the roof, such issues are top-of-mind for all managers and restaurant owners. Auto Mist: It would be fair to say that most operators and owners would prefer not to burn down their restaurant. Unfortunately, in a place where grease meets heat, such things can happen. A quarter of restaurant fires originate from the grill, said Mark Copeland, the chief marketing officer at Mendota Heights, Minn.-based Restaurant Technologies Inc. A consistent problem in the kitchen that causes firesContinue Reading …

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