Recent years have seen dramatic changes in the restaurant business and the technology it uses. Some of these innovations will be permanent; others may prove to be “here today, gone tomorrow” fads.
An accelerated shift towards contactless ordering and payment systems was just one of the many effects of the COVID-19 pandemic on the restaurant industry.
The cruise industry isn’t one that you’d typically associate with high-tech. Until now. Norwegian Cruise Line’s newest addition to the fleet, the Norwegian Escape, does just that. Of course, we’ve written ad nauseum of technology in the restaurant space (like we did here, here, and here), and with good reason. The restaurant industry has long led the way in the use of technology to improve the guest experience. However, with the announcement of the Norwegian Escape, the cruise industry has apparently taken note, and for the first time ever a cruise ship will use an iPad point of sale system. In other words, Norwegian’s new ship done changed the game up for cruiseliners. The Norwegian Escape, the luxurious and much-anticipated new ship based out of
As restaurateurs consider integrating or updating their traditional point of sale (POS) systems with software as a service (SaaS) or cloud-based solutions, keeping track of all of the programs that keep the restaurant functioning becomes a job all its own. Managing multiple sources, services and vendors – what we call “technology sprawl” – can become a burden and reduce efficiency within your operation. So what is the best method for managing technology sprawl? Should restaurants stick with their traditional POS and add features and functions as needed, or make the switch to an all-in-one provider? What is Technology Sprawl? Technology sprawl occurs when information is separated by a variety of applications that don’t always communicate well with each other. Since POS systems have traditionally
Choosing a new POS system today requires more than just picking the best program on the market. Restaurateurs have to decide between two different types of technology altogether: a traditional, “on-premise” system, or a cloud-based software solution. Understanding the difference between the two will make the choice easier, and open up new opportunities to make your operations more efficient and profitable. SaaS & On-Premise Software: What’s The Difference? SaaS and on-premise software do the same thing – they make restaurant operations possible by tracking inventory, sales, labor, and other aspects of your business. The difference is where these programs live, and the opportunities they provide. On-premise software runs on computers that stay on site at your restaurant, rather than at a remote facility. In contrast,
Check out our friends Bo’s Steakhouse CEO Tom Sacco as he discusses the use of technology including the innovative iPad point of sale NorthStar Order Entry omnichannel ordering experience.