Jeremy Julian
Jeremy Julian
“There’s an app for that” is truer today than ever before. The proliferation of apps and the race to design and launch them has been nothing short of a tidal wave to the technology world. So with all these apps coming out like crazy, why would your restaurant want to throw its hat in the mix? Well, there are a few reasons why your restaurant would benefit from an app. Here are 4. 1. Point of Differentiation. There are a handful of restaurant-branded apps in the marketplace today, each with a different look, feel, and function. However, there haven’t been that many that have really surfaced as the “best-in-class” app. With each concept comes a different set of strengths and weaknesses. You never knowContinue Reading …
Cell phones are everywhere and people love them are addicted to them. If you leave your house, it would be a weird, apocalyptic-like event to NOT see someone using their cell phone. The mobile phone has achieved a status on par with wallets and keys. Think about that panic you feel when you think you’ve lost your phone; that terrible, gut-wrenching feeling. And it happens to almost everyone. Odds are, you’ll look at your phone at least once while reading this post. Or maybe you’re even reading this post on your cell phone. So why is this important for you? We’ve been harping this message for some time: consumers are using their cell phones more and more while moving towards a mobile storefront. FromContinue Reading …
It’s no secret that the POS landscape is changing. We have written about some of the different options that restaurant owners are facing today. Some owners are holding on to traditional POS systems while others are seeking out newer, more streamlined services. Not only are the POS devices going mobile, there are more options than ever before for consumers to place orders. Looking at the different options and trying to weigh through the different setups and components is an incredibly time consuming and intimidating task. But which options truly fit your brand? In order to answer that question, you have to understand the different options, what they mean, and what value they bring to consumers and to the concept itself. Let’s start by identifyingContinue Reading …
Even if you have been living under a rock for the last year, you’d know that wireless solutions are the way of the future in the hospitality POS space. We receive calls literally every day asking about the different options that exist and what solution would work best for specific concepts. To help those with questions, I wanted to quickly do a survey of some of the options that are currently available to the public. The following Wireless POS Round-Up is for educational and informational purposes only. We are not saying that you should go out and purchase 10 of each of these devices and launch them in your store. Our intent is to educate you, as a POS consumer, on some options thatContinue Reading …
As we all know, life is stressful. According to the Holmes and Rahe Stress Scale, the top 5 most stressful events in a person’s life are death of a spouse, death of a child, moving, starting a new job, marriage and severe illness. These are all very legitimate stress-drivers. But if Holmes or Rahe were ever to own a restaurant, I would bet that they would agree that one of the most stressful experiences an owner will experience is an install or update of a POS system. From my experience with hundreds of installs, I know how stressful it is! There are few aspects of the process that aren’t stressful: it’s time consuming, you have to learn a new product, there are strange (yetContinue Reading …
The topic of mobile payments has been red hot lately. As we saw at NRF a few weeks back, the debate of whether Bluetooth Low Energy (BLE) or Near Field Communication (NFC) will be the clear winner has been heating up since Apple’s announcement of iBeacon and PayPal’s Beacon that utilizes BLE technology to submit transactions or to engage the consumer in ways that NFC cannot. NFC supporters have delivered valid points that would suggest NFC as a clear winner, while BLE advocates also have some great things to say. But what is right for your business? Thanks to our friends at Retail Customer Experience, you now have this handy infographic that gives you the run down on these two technologies. As you willContinue Reading …
