It has been a long week in New York City at NRF2014. As much as I enjoyed traveling back to one of the greatest cities in the world, walking the largest trade show floor that I have ever walked (multiple times, I might add), and spending time with customers and vendors, I am happy to say I am on my way back home. The show was a great success and you can find our recap of the items we saw there on our YouTube channel. As I fly home and think back to our 3 days at the show and our webinar this past week, the biggest thing that continues to stick out in my mind is the absence of a consumer based mobile
Good Morning! This is the Restaurant Technology Guys reporting Live from New York. Jeremy and I have been here all week at the National Retail Federation’s Big Show, the largest retail show in the country. The show has been going on for 103 years! Why are we here? Typically retail groups adopt this technology before the restaurant groups do. Be it because their volume is higher or the profits are higher, usually, we’ll see retail adopt the technology first then it comes to restaurants. We’re here on a scouting mission and we want to cover some of it and report it to you.
Restaurant business owners and managers spend thousands of dollars every year investing in POS systems, hardware, software, and maintenance. All of the money spent on these components is spent in the hopes of automating their business and providing the best service to the customer. What happens to these investments when they are handed over to the staff? Unfortunately, most employees don’t really care about the restaurant’s hardware and would never dream of handling their own laptops or cell phones in the same fashion they handle the POS hardware. As an owner, what can you do to help get the most out of your POS investment? Here are some simple tips to help you extend the life of your hardware. 1. Do a daily spot check
As I sit on the plane flying to the 2014 NRF Show in New York City, I can only imagine what the vendors have thought up to introduce to the retail and grocery vertical. You may be asking yourself “Why are the Restaurant Technology Guys – the Internet-renowned gurus of restaurant technology – going to a retail show?” The reason is simple. Most technology that arrives in the restaurant space has already been launched and vetted in the retail space. Our goal is to give you a sneak peak at what is coming next. For those of you who have been watching the newsfeeds and following the announcements from CES this past week, you saw that almost everyone is eagerly vying to be the
So you’ve made the decision to install a POS system… Now what? There are many factors that go into a successful POS implementation, not the least of which is the partner and products you choose. A myriad of resources will talk about how to choose a system and what hardware will work best to achieve your goals. Not as many discuss the next steps. Here are seven important tips for a successful implementation after your company has made the important choice of partner and system. 1. Define the “point people” for your organization, your POS partner and any other vendor companies involved. Often the person who made the POS system purchase decision is not the same person responsible for implementation out to the restaurants.
We’re heading to New York City for “The Big Show” that is the National Retail Federation’s annual convention January 12-15. http://bigshow14.nrf.com We’ll be roaming the aisles to see and talk with people on the leading edge of retail technology in a number of areas that are relevant to restaurant operators. These will include Mobile Payments, Digital Menuboards, POS Terminals, Tablets, PCI Compliance, Data Tools and a whole lot more. Join us for our “Live from New York” Webinar Thursday January 16 when we’ll talk about the “Top 5 Things We Like the Best at NRF”. We’re hoping to have one or two special guests from retail technology companies join in for a live Q&A along with fresh video interviews from the NRF show floor.