So you’ve made the decision to install a POS system… Now what? There are many factors that go into a successful POS implementation, not the least of which is the partner and products you choose. A myriad of resources will talk about how to choose a system and what hardware will work best to achieve your goals. Not as many discuss the next steps. Here are seven important tips for a successful implementation after your company has made the important choice of partner and system. 1. Define the “point people” for your organization, your POS partner and any other vendor companies involved. Often the person who made the POS system purchase decision is not the same person responsible for implementation out to the restaurants.Continue Reading …
We’re heading to New York City for “The Big Show” that is the National Retail Federation’s annual convention January 12-15. http://bigshow14.nrf.com We’ll be roaming the aisles to see and talk with people on the leading edge of retail technology in a number of areas that are relevant to restaurant operators. These will include Mobile Payments, Digital Menuboards, POS Terminals, Tablets, PCI Compliance, Data Tools and a whole lot more. Join us for our “Live from New York” Webinar Thursday January 16 when we’ll talk about the “Top 5 Things We Like the Best at NRF”. We’re hoping to have one or two special guests from retail technology companies join in for a live Q&A along with fresh video interviews from the NRF show floor.Continue Reading …
PCI Compliance requires merchants to run currently-supported Windows Operating Systems on the computers on their PCI network. If their current Windows OS isn’t supported merchants must upgrade to a current supported version. End-of-life dates for various Windows OS as published by Microsoft: Windows XP – April 2014 Embedded XP – December 2016 Vista – April 2017 Windows 7 – January 2020 Please reach out to your CBS Account Manager if you have any further questions about PCI Compliance and your current Windows OS. CBS Account Managers: Jason Perovich 949-609-6715 jason.perovich@cbsnorthstar.com Anthony Gartung 800-551-7674 x254 anthony.gartung@cbsnorthstar.com Cindy Milligan 832-452-7291 cindy.milligan@cbsnorthstar.com
Tuesday, November 5 at 10 a.m. Pacific Time we’re presenting an important webinar, “Think You’re PCI Compliant? Odds Are You’re Not!” We’ll be joined by Patrick Purcell, Director of Business Development for Tekmark, Inc, and an expert on PCI issues for restaurant operators. The world of PCI is constantly changing so this is your chance to update your previous knowledge or get caught up on what restaurant operators must do to protect their business from the ever-present threat of a network security breach. We’ll hold the program to no more than thirty minutes. Expect it to be rich with info and you’ll also have a chance to ask questions in a live Q&A. Click Here to Register for Tuesday’s PCI webinar. Hope toContinue Reading …
On a recent warm October evening, as Bon Jovi was prepping to light up the stage at The Honda Center in Anaheim, more than 30 servers and bartenders were lighting up the screens of 33 brand new POSitouch POS terminals in the new Grand Terrace Entertainment Center. The new POSitouch system performance was a hit due to the efforts of Custom Business Solutions, Inc. and more than 1100 guests were served opening night at the Honda Center’s new fine dining restaurant/bar. Custom Business Solutions, headquartered in Irvine, CA, was chosen to implement a new POSitouch system for Grand Terrace based on the past experience of Grand Terrace operations executives with both POSitouch and the CBS team. CBS came through by working down to theContinue Reading …
Restaurant industry watchers say quick-service eateries will move increasingly toward digital service, while higher-end restaurants refocus on the human touch. This interesting article from Nation’s Restaurant News offers insight on the role of technology for future restaurant operators. Exploring the Future of Restaurant Service from NRN.com