Digital pickup and delivery (DPD) has been on the rise over the past two years. Even as things get back to normal, people are hanging on to their new online spending habits. This means that the digital pickup and delivery sales that exploded in 2020 and 2021 are here to stay. The question is, is DPD right for your restaurant? The Rise of Digital Pickup and Delivery Over the last twenty years, online sales have been steadily growing. Today, we have hit a crescendo in terms of buying and selling online. The tech has been with us for some time, all we needed was a little push to finally bring DPD home in earnest. It started with online menus, which were relegated to ChineseContinue Reading …
Matt is the Founder & CEO of ClearCOGS, a predictive demand forecasting startup focused on helping restaurants reduce food waste. He spent years basing his own restaurant operations on guessing sales and inevitably scrambling to react each day. Now he’s leveraging technology, serving restaurants customized forecasting tools tailored to their unique operational needs. Predictive Food Prep | Clearcogs | United States
The internet is rapidly becoming the central hub of all human communications and interactions. The restaurant industry has been resistant to the changes that information technology is making inevitable, and it’s easy to see why.
Join Jeremy and Phil Crawford, CTO of CKE owner of Carl’s Jr and Hardee’s where they talk digital transformation of these iconic brands. Carl’s Jr. (carlsjr.com) and Hardee’s (hardees.com) Phil Crawford is currently the CTO of CKE Restaurants, the parent company of Carl’s Jr. and Hardee’s which operates 4000+ QSR restaurants worldwide. Crawford leads CKE’s Digital and Technology functions and is responsible for building a technology-forward, data-driven company that exceeds consumers/ evolving expectations. Crawford has over 20 years of experience in C-Level Technology rolls. Previous he has served as Global Chief Technology Officer at Godiva Chocolatier, Inc. Prior to that, he served as Chief Information Officer/Head of Technology for Shake Shack, Inc. and Yard House Restaurants, Inc.
The restaurant industry is unique in that it is arguably one of the riskiest and most unchanging business categories there are.