In today’s digitally-forward business world, point of sale tech is everywhere. It could be in a server’s pocket with the right accessory for a mobile phone. It could be indoors or outdoors, free to walk around with or in a fixed position. For restaurants, it could be anywhere the owner wants it to be.
Join Jeremy and Paytronix CEO Andrew Robbins where they talk about customer loyalty, how it goes well beyond rewards programs, and why many restaurants still have a hard time today creating personalized experiences for guests. They also discuss where the industry is headed and explain the current uses of AI and ML, specialized robots, and ghost kitchens, reflecting on the impact they have on brand loyalty and what it means to be a restaurant. There’s also some reminiscing about homemade hover crafts – so there’s something for everyone. Andrew Robbins is the CEO of Paytronix Systems, Inc. A product visionary and team leader, he’s spent the last 20 years at the company in various leadership roles and transforming the restaurant customer experience. A formally trainedContinue Reading …
Digital pickup and delivery (DPD) has been on the rise over the past two years. Even as things get back to normal, people are hanging on to their new online spending habits. This means that the digital pickup and delivery sales that exploded in 2020 and 2021 are here to stay. The question is, is DPD right for your restaurant? The Rise of Digital Pickup and Delivery Over the last twenty years, online sales have been steadily growing. Today, we have hit a crescendo in terms of buying and selling online. The tech has been with us for some time, all we needed was a little push to finally bring DPD home in earnest. It started with online menus, which were relegated to ChineseContinue Reading …
Matt is the Founder & CEO of ClearCOGS, a predictive demand forecasting startup focused on helping restaurants reduce food waste. He spent years basing his own restaurant operations on guessing sales and inevitably scrambling to react each day. Now he’s leveraging technology, serving restaurants customized forecasting tools tailored to their unique operational needs. Predictive Food Prep | Clearcogs | United States
The internet is rapidly becoming the central hub of all human communications and interactions. The restaurant industry has been resistant to the changes that information technology is making inevitable, and it’s easy to see why.