Jeremy Julian
Jeremy Julian
Everyone wants to get the most out of their POS investment. A way to do this is to have printers, screens, and terminals in the kitchen that allow the servers to communicate orders to the kitchen quickly and efficiently. The kitchen, however, is the roughest area of the restaurant on the equipment. If the hardware is damaged or not working properly, your bottom line is affected. Here are 8 ways to make sure your investment continues to work for you: Make sure paper is in the printer before peak hours: You are in the midst of the lunch rush; orders are popping out of the printer left and right. Next thing you know, the printer stops printing. The little green light indicates it’s outContinue Reading …
The term ‘cloud’ has been floating around everywhere these days. As computers and mobile devices become more of an integral part of our daily lives, the cloud is becoming increasingly important whether we understand it or not. Devices like the Google Chromebook operates solely off cloud-based services. Microsoft is moving its flagship software to the cloud in Office 365. All of my cell phone content lives in some intangible world, accessible from a number of devices at any time. So what does the move to the cloud mean for me and my restaurant? To get a baseline knowledge, let’s start by defining what the ‘cloud’ is. A quick reference to Wikipedia defines cloud computing as computing that involves a large number of computers connectedContinue Reading …
As unfortunate as it may be, scams have always been a part of life. Everyone has to be mindful of people that are trying to take advantage of certain situations or certain weaknesses. The restaurant industry is especially prone to scammers. One of the more recent scams I’ve seen lately involves people posing as a loyalty program and signing up restaurants. They then have access to the restaurant’s computer system and can pull sensitive POS Data. This scenario made me think back to times over the years that we have gotten calls from our customers facing similar issues. Whenever customers faced this situation, we would suggest these 6 ways to help secure their POS system. Always confirm the identity of the person on theContinue Reading …
The world of credit card payment systems has been getting rocked lately. From the large-scale credit card breaches at Target and Neiman Marcus to the changing economic landscape, big questions have been left unanswered. None larger, though, than the questions raised about EMV. Because of the regulations regarding the adoption of EMV in the US, most people don’t really understand what the implementation means and what will need to be done in order to be compliant with the new regulation. One of the first questions to answer is “What is EMV anyway and how does it work?” EMV is short for Europay, Mastercard, and Visa. This system has been around since the 1990’s and has been in use in many parts of the worldContinue Reading …
We are all looking for a great deal. Whether it is as a business owner or as a consumer, everyone is looking to stretch their dollar as far as it can go. And why wouldn’t you? We are paying more in taxes, more in gas prices, and just more everywhere than ever before. So as a consumer, why wouldn’t we want to seek out the great deals services like Groupon can provide? Better yet, as a business owner, why not drive new business in the door by offering a great Groupon deal and then getting repeat business?? With the increasingly cluttered hospitality space, it is difficult for small restaurants to dig out a spot for themselves. Despite this seemingly impassible hurdle, do not,Continue Reading …
“There’s an app for that” is truer today than ever before. The proliferation of apps and the race to design and launch them has been nothing short of a tidal wave to the technology world. So with all these apps coming out like crazy, why would your restaurant want to throw its hat in the mix? Well, there are a few reasons why your restaurant would benefit from an app. Here are 4. 1. Point of Differentiation. There are a handful of restaurant-branded apps in the marketplace today, each with a different look, feel, and function. However, there haven’t been that many that have really surfaced as the “best-in-class” app. With each concept comes a different set of strengths and weaknesses. You never knowContinue Reading …
