Ryan Williams
Jeremy Julian

Tag : Mobile POS

The Cruise Industry Just Got A Little More Hip… But How?

November 10, 2015

The cruise industry isn’t one that you’d typically associate with high-tech. Until now. Norwegian Cruise Line’s newest addition to the fleet, the Norwegian Escape, does just that. Of course, we’ve written ad nauseum of technology in the restaurant space (like we did here, here, and here), and with good reason. The restaurant industry has long led the way in the use of technology to improve the guest experience. However, with the announcement of the Norwegian Escape, the cruise industry has apparently taken note, and for the first time ever a cruise ship will use an iPad point of sale system. In other words, Norwegian’s new ship done changed the game up for cruiseliners. The Norwegian Escape, the luxurious and much-anticipated new ship based out ofContinue Reading …

Managing Technology Sprawl

October 30, 2015

As restaurateurs consider integrating or updating their traditional point of sale (POS) systems with software as a service (SaaS) or cloud-based solutions, keeping track of all of the programs that keep the restaurant functioning becomes a job all its own. Managing multiple sources, services and vendors – what we call “technology sprawl” – can become a burden and reduce efficiency within your operation. So what is the best method for managing technology sprawl? Should restaurants stick with their traditional POS and add features and functions as needed, or make the switch to an all-in-one provider? What is Technology Sprawl? Technology sprawl occurs when information is separated by a variety of applications that don’t always communicate well with each other. Since POS systems have traditionallyContinue Reading …

SaaS vs. On-Premises Software for Restaurants

October 21, 2015

Choosing a new POS system today requires more than just picking the best program on the market. Restaurateurs have to decide between two different types of technology altogether: a traditional, “on-premise” system, or a cloud-based software solution. Understanding the difference between the two will make the choice easier, and open up new opportunities to make your operations more efficient and profitable. SaaS & On-Premise Software: What’s The Difference? SaaS and on-premise software do the same thing – they make restaurant operations possible by tracking inventory, sales, labor, and other aspects of your business. The difference is where these programs live, and the opportunities they provide. On-premise software runs on computers that stay on site at your restaurant, rather than at a remote facility. In contrast,Continue Reading …

Bo’s Steakhouse CEO Talks Technology

September 9, 2014

Check out our friends Bo’s Steakhouse CEO Tom Sacco as he discusses the use of technology including the innovative iPad point of sale NorthStar Order Entry omnichannel ordering experience.  

MyCheck Announces Full Integration Into POSitouch POS for Full Service and Quick Service Restaurants

August 6, 2014

With built-in loyalty and other premium features, MyCheck enables a “wow” customer experience  New York, NY — July 31, 2014 — MyCheck, the leading checkout technology for restaurants and other businesses across four major markets worldwide, announced a complete integration into POSitouch point-of-sale software for quick service and full service restaurants. The MyCheck install onto POSitouch systems is done remotely and simply involves the implementation of a button straight onto the payment screen.  When a customer indicates to the server or the cashier that they want to pay with MyCheck, the order is entered as it normally would, along with a random four-digit code that is generated on the user’s smartphone upon check-in to the location.  At that point, the user will receive anContinue Reading …

I just upgraded my POS, am I PCI compliant now?

July 10, 2014

So you just upgraded your system to a shiny new POS system. Your software is now at the forefront of technology. You shouldn’t have to worry about PCI compliance at this point, should you? Maybe, maybe not. PCI compliance… What a fickle beast you are.  Even after 20+ years in the hospitality POS industry, consumer card protection is the one topic that never gets old. For those of you without direct experience with it, here’s a little education on the PCI. Depending on your POS platform, you will either be considered an “on premise vendor” which requires you to fill out SAQ C or SAQ D.  Each of these have their own separate compliance, questions, regulations, etc. etc. If you have integrated credit cardsContinue Reading …

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